Casper 10 reports an unexpected problem was encountered. Please report this problem for assistance (1722).

PROBLEM:

When you attempt to perform a backup, copy a drive, create a drive, remove a drive, create an image or restore an image with Casper 10, you receive the following error:

An unexpected problem was encountered. Please report this problem for assistance (1722). 

The Operation Log section of the Casper Activity Report (Detailed Report View) shows the following message:

Error 1722: could not start task
CAUSE:

This error is reported when the Casper EUI Support Service has been disabled.

RESOLUTION:

Reinstall Casper 10 to ensure the Casper EUI Support Service (caspereui) is installed and configured to start Automatically

THIS ARTICLE APPLIES TO:
  • Windows 10
  • Windows 8.1
  • Windows 8
  • Windows 7

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